Right of Withdrawal

Cancellation right of the trade partner

As a consumer you can cancel your contract within 14 days without giving any reasons form (e.g. letter, fax, e-mail) or - if the goods before the deadline expire - by returning the goods. The time limit begins after receipt of this notice in written form, but not before receipt of the goods to the consignee (in case of recurring deliveries of similar goods not before receipt of the first partial delivery) and also does not fulfill our obligations under Article 246 § 2 in connection with § 1 1 and 2 draft Law, as well as our duties according to § 312g-section 1 sentence 1 BGB in conjunction with Article 246 § 3 BGB. The revocation period is sufficient to send the revocation or the goods. The revocation must be sent to:
Kristall-und-Dahlia.de // Marina Schuldt
Eiderstr. 65
D-24768 Rendsburg
oder per email an: info @ kristall-und-dahlia.de

Consequences of Withdrawal:

In case of a effective withdrawal the performance on both sides have to be given back and possible drowning use have to be released. If you cannot give me the received performance back or partly not or in worse condition, then you have to pay compensation. At the leaving of the things this does not count, if the worsening of the thing is affiliate to its inspection - as it would be possible in a store. You can avoid the duty of compensation for an appropriate use of the article that got worse, by not treating the articles like your property and frobear anything that could affect their value. Article which is capable of being sent as a parcel, are to be sent back at our risk. You have to pay the costs of the sending back, if the delivered article corresponds the sent one and if the cost of the article, that has to be sent back, does not exceed an value of 40€, or at a higher value if You did not get service in return or a contractually agreed partial payment, at the moment of the withdrawal. Otherwise the sending back is costless for you. Articles, that are not capable of being sent as a parcel will be fetched at Your place. Commitments of refund of payment have to be fulfilled within 30 days. The deadline begins for you with the sending of your declaration of revocation or the sending of the article, for us with its reception. The article has to be sent back originally packaged and with etiquette (if supplied). If the article should happen to be deficient or does not match to the ordered article, the right to withdrawal does not affect the right of warranty. The shipping refund policy applies to the delivery in Germany. At return in outland the delivery charges will be refund by the local regulations of this country.